Rapid COVID-19 Vaccination Deployment for Imperial Trust

Background

Imperial Trust needed an efficient and scalable solution to vaccinate 20,000 staff members across its hospital network, including Hammersmith, St Mary’s, and Charing Cross hospitals. With the urgency of the COVID-19 pandemic, a rapid and seamless deployment was critical to ensuring staff safety and continuity of care.

Challenge

The vaccination initiative required:

• The setup of three hospital vaccination hubs.
• Managing appointments for different staff cohorts through multiple calendars.
• A secure system with Single Sign-On (SSO) integration.
• Coordinated email campaigns with multiple waves and follow-up invites.
• Real-time tracking of staff arrivals for vaccination.
• Future scalability to support North London Emergency Services and Pharmacies.

Implementation

Imperial Trust partnered with TAAP to deliver a tailored solution within a tight timeframe. The Medical Directors Office worked closely with a two-person TAAP team to define and refine the solution, ensuring it met the specific needs of the organisation. The entire solution was designed, developed, and deployed within just 10 days of the initial conversation. Key features included:

• Deployment via Imperial Services for seamless access.
• SSO integration to maintain security and ease of use.
• A dynamic scheduling system with multiple calendars.
• Automated email campaign management for appointment reminders and follow-ups.
• Arrival tracking to ensure efficient workflow and reporting.
• Rapid scalability to accommodate additional healthcare providers beyond the initial hospital network.

Impact

• Successfully managed the vaccination of 20,000 staff across three major hospitals.
• Improved operational efficiency through automated scheduling and tracking.
• Reduced administrative burden with streamlined email communication.
• Enabled secure and seamless staff access through SSO integration.
• Scaled beyond Imperial Trust to support emergency services and pharmacies in North London.

Conclusion

Through close collaboration and leveraging TAAP’s agile platform, Imperial Trust implemented a robust and scalable vaccination management system in record time. The success of this project highlights the power of rapid digital transformation in critical healthcare scenarios, ensuring the safety and well-being of frontline workers while maintaining operational efficiency.