Case Study

Digital Transformation in Healthcare

The Who?

A major healthcare Trust, consisting of three of the largest UK hospitals requested our help to revolutionise their room booking operations and improve its utilisation of outpatient rooms and cubicles. 

The Diagnosis?

This particular group of hospitals were dealing with the overwhelming challenge of their room bookings, which consisted of hundreds of rooms across multiple locations, floors and departments. A team of 8 admin staff were managing this mammoth task, receiving booking requests from various locations, with inboxes being inundated with booking requests. Each of these disparate sources of information had to be manually inputted in a central excel spreadsheet. This approach was cumbersome, time-consuming, and left room for manual error. In addition to this, there were legacy re-occurring appointments that have never been removed, taking up much need space.  

Breakdown:

The Digital Remedy

Our main focus was to make this process more efficient. Healthcare already has limited resources that they have to use wisely and cannot afford for vital spaces to be unused. This teamed with the increased pressure of backlog appointments that have arose due to the postponing of all ‘non-essential’ surgeries, means every space needs to be filled to give essential care to patients.  

Through digitalisation our aim was to simplify the room booking allocation to each clinic.  

TAAP® Room Booking

To achieve this more streamlined and efficient process, we integrated our Room Booking Service to fully automate their out-dated, time consuming method. This solution delivers real-time visibility of room availability and valuable insight into utilisation levels. The solution simplified the booking process by providing a calendaring system for single date and multiple-date rooms, which could be booked directly by the services who needed a room.  

Our staff portal allowed doctors/healthcare professionals to see room availability and refine the search criteria to rooms that are specific to their specialities. They were now able to self-book in seconds, even with their complex booking requirements. Users can choose their own criteria based on their needs, and even set-up reoccurring appointments automatically. They are able to make real-time decisions and remove any delay when communicating with admin staff. This direct access meant fewer admin team members were dedicated to purely booking, and their skillset could be better utilised elsewhere.   

Email confirmations are automatically sent for both confirmation and cancellation. The automated aspect of the system meant those enquiring about room space that is currently occupied are automatically added to a waiting list. So as soon as a room booking is cancelled, those on the waiting list will be instantly notified that the space is now available. Meaning less resources are wasted, but more importantly, patients in need of critical care can be treated.  

See how TAAP can work with you today.

Why TAAP?

Why TAAP?

Why would you build applications on TAAP?

The software industry promised you could digitise all your processes, become a data first organisation, embrace AI and transform into the business of the future. But is that really the full story?

It’s an exciting vision, but here’s the reality.

Just like the nuclear industry, software promises immense power and potential, but it also has a radioactive side.

Over time, software decays. It becomes harder to manage, each year its maintenance costs spiral. All software reaches a tipping point where it must be retired or completely rebuilt.

Software maintenance is its own master, touching every part of an organisation.

All of your software must be maintained all at once, reacting to Patches, updates, compatibility issues, and new vulnerabilities. You don’t control the timeline, your software does.

It consumes every available IT resource, restricts agility, and the more you digitise the worse it gets

And the cost? Maintaining software typically costs 7 to 10 times more than the initial cost of building it.

It drains your ability to innovate, to seize opportunities, to move at the speed of business and to remain competitive.

The dream of end-to-end digital transformation begins to fade. The vision becomes a fantasy. Software, once a symbol of progress, becomes a burden. Delays mount. Backlogs grow. New ideas are sidelined. Legacy software grinds your business to a halt, undermining your most critical asset: data.

It’s a self-perpetuating cycle, a workload-creation engine, creating lag, inefficiency, and operational drag.

This isn’t the future you imagined, but it’s how the software industry has operated for the last 50 to 70 years. It’s the unspoken cost of ownership, the law of diminishing returns.

There has to be a better way!

This is where TAAP steps in.

TAAP has shifted spend from maintenance to innovation, embracing an AI-centered future of evolving knowledge engineering.

Apps written to run on TAAP are free from legacy maintenance.

They can run for 10, 15, or more years, maintenance-free!

You can digitise everything and do so free from the burden of technical debt!

TAAP technologies allow you to leverage our AI-assisted designers to scope and define the solutions you require.

TAAP simplifies and accelerates the process of turning ideas into apps.

With TAAP you can build fully functional applications in seconds, not code snippets, but enterprise-grade applications with support for role-based access controls and Single Sign On right out of the box. This means you can operate at enterprise scale giving the right people permissions to access and use the apps they require.

You can now truly become a digital-first organisation.

You can have tremendous flexibility over how you can build apps and target different types of deployments, cloud, on-premise, on-device, even fully offline.

You can develop and release an unlimited number of processes and at different release cadence.

TAAP has been engineered to allow organisations to embrace software at scale across departments, for SMEs, national and global enterprise, and in multiple languages.

Our generative technologies are deterministic, allowing you to digitise any process without compromise, built how you want, bug free, with zero maintenance, whilst providing access to your source code and IP.

Engineered for frictionless scale-out via the Microsoft commercial marketplace, customers from over 170 markets can directly start building applications on TAAP with a click of a button.

Commercialised to be inclusive for consultancies, ISVs, SIs, and product companies to benefit from this technology. Creating their own IP on TAAP, licensing and protecting their margins and value within a new and modernising software industry.

With low-cost licensing, we encourage you to digitise everything, and we don’t penalize or restrict you from wanting to digitise it all

This is a tectonic shift to the way in which software can be envisioned and leveraged for the future. We are driving the next stage of evolution for the software industry, reducing the time to value and bringing quicker results, improved quality, and lower costs

It’s almost too good to be true, but that’s our vision, allowing the world to embrace software and elevating the way technology can help humanity grow and evolve. We are changing the rules of how the software industry has operated so far.

TAAP delivers the future the software industry promised, but struggled to deliver.

TAAP can help you simplify complexity, accelerate performance, and achieve results—fast.

Click the link and contact us today to start your digital transformation with TAAP!