Marsden Weighing
https://www.marsden-weighing.co.uk/
Marsden offers to the healthcare industry, leveraging TAAP’s® CRM for asset management, maintenance, sales, ensuring efficient scale maintenance, certification compliance, and enhanced client service.
TAAP provide a holistic sales, finance, fulfillment and maintenance service.
Marsden Weighing Group, a leader in the medical weighing industry, has established itself as a pivotal supplier and maintenance provider for over 55% of the NHS’s weighing scales. Their commitment extends beyond their own products to include those of competitors, demonstrating a unique approach to healthcare support.
The management of such a vast inventory of scales, each with its specific certification and compliance requirements, presented a complex challenge. Ensuring the accuracy, reliability, and compliance of these critical medical devices across all UK’s NHS Trusts required an innovative solution. Furthermore, the need for a seamless integration between sales, finance, fulfilment, and maintenance services demanded a sophisticated management tool.
Marsden Weighing Group adopted TAAP’s Customer Relationship Management (CRM) system, a move that revolutionised their asset management and maintenance operations. The CRM system holds a comprehensive asset register, including details of each scale’s certification and compliance status. This system supports both reactive and planned maintenance programs, enabling Marsden’s engineers to efficiently visit sites, conduct repairs, calibrations, and ensure the scales are accurately located within the facilities.
Moreover, the integration of TAAP’s CRM into Marsden’s sales and marketing functions has created a holistic service model. This integration provides Marsden with a 360-degree view of their operations, enhancing decision-making, client service, and operational efficiency.
The implementation of TAAP’s CRM has significantly improved Marsden Weighing Group’s service delivery to the NHS and private hospitals. By offering a fully integrated approach to sales, finance, fulfilment, and maintenance, Marsden has streamlined its operations, ensuring high levels of accuracy and compliance in medical weighing. This comprehensive service model has not only solidified Marsden’s position as a key player in the medical equipment sector but also supported the NHS’s commitment to patient care through reliable and precise weighing solutions.
Marsden Weighing Group’s case study exemplifies the power of innovative CRM integration in solving complex operational challenges. Through their partnership with TAAP and commitment to excellence, Marsden has enhanced healthcare delivery by providing reliable, compliant weighing solutions, demonstrating the critical role of integrated technology in supporting the health sector.
Why TAAP?
Why would you build applications on TAAP?
The software industry promised you could digitise all your processes, become a data first organisation, embrace AI and transform into the business of the future. But is that really the full story?
It’s an exciting vision, but here’s the reality.
Just like the nuclear industry, software promises immense power and potential, but it also has a radioactive side.
Over time, software decays. It becomes harder to manage, each year its maintenance costs spiral. All software reaches a tipping point where it must be retired or completely rebuilt.
Software maintenance is its own master, touching every part of an organisation.
All of your software must be maintained all at once, reacting to Patches, updates, compatibility issues, and new vulnerabilities. You don’t control the timeline, your software does.
It consumes every available IT resource, restricts agility, and the more you digitise the worse it gets
And the cost? Maintaining software typically costs 7 to 10 times more than the initial cost of building it.
It drains your ability to innovate, to seize opportunities, to move at the speed of business and to remain competitive.
The dream of end-to-end digital transformation begins to fade. The vision becomes a fantasy. Software, once a symbol of progress, becomes a burden. Delays mount. Backlogs grow. New ideas are sidelined. Legacy software grinds your business to a halt, undermining your most critical asset: data.
It’s a self-perpetuating cycle, a workload-creation engine, creating lag, inefficiency, and operational drag.
This isn’t the future you imagined, but it’s how the software industry has operated for the last 50 to 70 years. It’s the unspoken cost of ownership, the law of diminishing returns.
There has to be a better way!
This is where TAAP steps in.
TAAP has shifted spend from maintenance to innovation, embracing an AI-centered future of evolving knowledge engineering.
Apps written to run on TAAP are free from legacy maintenance.
They can run for 10, 15, or more years, maintenance-free!
You can digitise everything and do so free from the burden of technical debt!
TAAP technologies allow you to leverage our AI-assisted designers to scope and define the solutions you require.
TAAP simplifies and accelerates the process of turning ideas into apps.
With TAAP you can build fully functional applications in seconds, not code snippets, but enterprise-grade applications with support for role-based access controls and Single Sign On right out of the box. This means you can operate at enterprise scale giving the right people permissions to access and use the apps they require.
You can now truly become a digital-first organisation.
You can have tremendous flexibility over how you can build apps and target different types of deployments, cloud, on-premise, on-device, even fully offline.
You can develop and release an unlimited number of processes and at different release cadence.
TAAP has been engineered to allow organisations to embrace software at scale across departments, for SMEs, national and global enterprise, and in multiple languages.
Our generative technologies are deterministic, allowing you to digitise any process without compromise, built how you want, bug free, with zero maintenance, whilst providing access to your source code and IP.
Engineered for frictionless scale-out via the Microsoft commercial marketplace, customers from over 170 markets can directly start building applications on TAAP with a click of a button.
Commercialised to be inclusive for consultancies, ISVs, SIs, and product companies to benefit from this technology. Creating their own IP on TAAP, licensing and protecting their margins and value within a new and modernising software industry.
With low-cost licensing, we encourage you to digitise everything, and we don’t penalize or restrict you from wanting to digitise it all
This is a tectonic shift to the way in which software can be envisioned and leveraged for the future. We are driving the next stage of evolution for the software industry, reducing the time to value and bringing quicker results, improved quality, and lower costs
It’s almost too good to be true, but that’s our vision, allowing the world to embrace software and elevating the way technology can help humanity grow and evolve. We are changing the rules of how the software industry has operated so far.
TAAP delivers the future the software industry promised, but struggled to deliver.
TAAP can help you simplify complexity, accelerate performance, and achieve results—fast.
Click the link and contact us today to start your digital transformation with TAAP!
