London-based Intertek provides quality and safety services for various industries in more than 100 countries worldwide. It tests, inspects, and certifies products for its diverse customer base.
Mobile solutions expert TAAP specialises in software systems for field service organisations requiring mobile devices to transfer information in real time. TAAP developed an e-reporting software solution using the Microsoft Silverlight browser plug-in to allow Intertek the flexibility of using both Windows 7 and Windows 8 devices. The second phase of development will align the solution towards Windows RT, a variant of the Windows 8 operating system, and the Microsoft Surface tablet.
Steve Higgon, Managing Director, TAAP, says: “The solution had to deal with hundreds of inspection forms, often with complex workflow requirements. As the inspection forms are now electronic as opposed to paper-based, the process ensures all data is captured and immediately transferred to a report format that can be edited in Microsoft Word. It allows instant access to report information displayed according to client guidelines, so it’s professionally presented without being time consuming to create.”
Intertek saves all completed reports— together with any photographic evidence of the inspection—in a centralised portal hosted in the cloud on Windows Azure. This ensures secure access to documents through an Internet connection so that Intertek employees and their customers can retrieve inspection data easily in near real time. TAAP carried out training sessions for Intertek trainers, which took place in Prague, in the Czech Republic.
Canham says: “TAAP suggested using Windows Azure due to its flexibility and simplicity—it fitted our requirements for large quantities of big data. We worked with a small but highly competent team from TAAP. All of its staff were highly qualified in their fields. This came across in the positive, professional way they conducted their business. TAAP proved to be a trusted and reliable mobile solutions provider. Conducting workshops to brainstorm ideas was invaluable to the success of the project—many new and creative ideas came out of these sessions.”
Mobile solutions expert TAAP specialises in software systems for field service organisations requiring mobile devices to transfer information in real time. TAAP developed an e-reporting software solution using the Microsoft Silverlight browser plug-in to allow Intertek the flexibility of using both Windows 7 and Windows 8 devices. The second phase of development will align the solution towards Windows RT, a variant of the Windows 8 operating system, and the Microsoft Surface tablet.
Steve Higgon, Managing Director, TAAP, says: “The solution had to deal with hundreds of inspection forms, often with complex workflow requirements. As the inspection forms are now electronic as opposed to paper-based, the process ensures all data is captured and immediately transferred to a report format that can be edited in Microsoft Word. It allows instant access to report information displayed according to client guidelines, so it’s professionally presented without being time consuming to create.”
Intertek saves all completed reports— together with any photographic evidence of the inspection—in a centralised portal hosted in the cloud on Windows Azure. This ensures secure access to documents through an Internet connection so that Intertek employees and their customers can retrieve inspection data easily in near real time. TAAP carried out training sessions for Intertek trainers, which took place in Prague, in the Czech Republic.
Canham says: “TAAP suggested using Windows Azure due to its flexibility and simplicity—it fitted our requirements for large quantities of big data. We worked with a small but highly competent team from TAAP. All of its staff were highly qualified in their fields. This came across in the positive, professional way they conducted their business. TAAP proved to be a trusted and reliable mobile solutions provider. Conducting workshops to brainstorm ideas was invaluable to the success of the project—many new and creative ideas came out of these sessions.”
