Complete Inspection Application rolled out to 15,000 users in 88 countries
Intertek offer innovative solutions that encompass every aspect of life; through ATIC services to their customers around the world.
Customer
Intertek
Sectors
Auditing, Testing, Inspection and Certification (ATIC)
Profile
Global eReporting. Mobile Inspection Automation. Digital Field Reporting.
Customer
Intertek
Sectors
Auditing, Testing, Inspection and Certification (ATIC)
Profile
Scale Faster
1000s of inspectors, 1 central platform.
Global Coverage
Deploy everywhere, 24×7x365.
Eliminate Paper
End manual workflows.
Contents
About Intertek
Intertek Group plc is a global leader in assurance, testing, inspection and certification (ATIC) services. Headquartered in London, the company operates in more than 100 countries and has over 1,000 locations worldwide. With more than 40,000 employees, Intertek serves clients across a wide range of industries including construction and engineering, energy and commodities, food and healthcare, transportation and retail.
Intertek provides comprehensive services that cover every stage of product and asset assurance — from auditing, inspection and testing to certification and full quality and risk management across global supply chains. With a history spanning over 130 years, the company has built a strong reputation for precision, pace and passion in delivering trusted services that support businesses in achieving quality, safety and sustainability.
This case study focuses on Intertek’s work with the global energy and commodities sector, where inspections are mission-critical.
Business Needs
Intertek faced a major global challenge: how to deliver consistent, high-quality and fast inspections for the 400 leading energy operators and service providers around the world, across 88 countries, operating 24 hours a day, every day of the year.
Their existing approach — paper forms, email communication and fragmented workflows — slowed inspections and increased the risk of errors. A single mistake, such as using the wrong drawing or test plan, could invalidate an inspection and cost millions.
Intertek needed an inspection platform that could scale globally, deliver the correct job packs, diagrams and drawings, ensure full traceability and support both online and offline operations within a demanding energy services environment.
Solutions
Using the TAAP platform, Intertek configured a bespoke digital inspection system called EReporting Pro. The solution was created by configuring TAAP to meet Intertek’s exact functional requirements.
Benefits
Intertek can now operate at scale with unmatched accuracy. They deliver better services, maintain margins and achieve operational excellence, providing a critical service that the global energy industry relies on every day.
EReporting Pro, powered by TAAP, demonstrates that the right platform does more than support operations, it drives innovation, builds trust and delivers essential services that turn ideas into lasting impact, continuously evolving with business needs.