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Vehicle Inspections Solution

VQS Business Operations Platform

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Customer

Vehicle Quality Solutions

Sectors

Vehicle Inspections

Profile

VQS are the largest independent supplier of vehicle inspections in the UK. We operate nationally at client locations and provide full UK coverage with field-based inspections.

Customer

Vehicle Quality Solutions

Sectors

Vehicle Inspections

Profile

VQS are the largest independent supplier of vehicle inspections in the UK. We operate nationally at client locations and provide full UK coverage with field-based inspections.

Contents

Rapid Scalability

Expand instantly, nationwide

Data Precision

Accurate, consistent insights

Zero Maintenance

Evolves without overheads

About VQS

Vehicle Quality Solutions (VQS) is the UK’s largest independent provider of vehicle inspection services, based in the East Midlands. The company delivers over a quarter of a million inspections annually, supporting manufacturers, leasing companies, and rental groups with field and onsite inspections nationwide. 

Combining operational expertise with a fully resourced logistics network, VQS ensures high standards of accuracy, transparency, and professionalism across every inspection.

Faster
more accurate inspections
Seamless
client onboarding
Centralised
analytics and reporting
Scalable
growth without extra cost

Business Needs

Following the 2021 post-lockdown surge in car sales—an increase of over 3,000%—the automotive sector faced an unprecedented rise in demand for inspections and vehicle collection services.

Consumers were increasingly turning to short-term hire, placing further strain on inspection capacity and logistics. VQS needed a trusted technology partner capable of helping them scale operations nationally, without compromising speed, accuracy, or client experience.

Solutions

Building on a longstanding partnership that began in 2007, TAAP and VQS collaborated to create BOPS – the Business Operations Platform, powered by TAAP’s advanced no-code technology. BOPS became the central nervous system of VQS’s operations, integrating inspections, collections, call centre management, and logistics into a single, cohesive platform.

The system digitised every stage of the process, from Excel imports and postcode validation to vehicle registration lookups, route planning via Bing Maps, and client-specific inspection forms. Embedded business intelligence tools enabled real-time reporting, financial management, and a client-facing portal, giving stakeholders instant access to their assets and performance data.

Benefits

The implementation of TAAP’s no-code BOPS platform empowered VQS to operate with new levels of agility and transparency. Inspection processes became faster and more accurate, with fully branded, client-ready reports available instantly. Centralised data improved analytics and decision-making, while seamless onboarding of new clients accelerated business growth.

Crucially, VQS gained a scalable digital platform that evolves with their needs—without adding cost or maintenance overhead. Today, VQS leads the way in digital-first automotive inspection services, underpinned by TAAP’s commitment to continual innovation and lasting operational value.

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TAAP Vehicle Inspections: VQS Digital Transformation

Shifting digitalisation up a gear – this is the story of how Vehicle Quality Solutions, the UK’s largest independent vehicle inspection provider, partnered with TAAP to transform their operations and lead the industry forward.

 

Based in the East Midlands, VQS inspects over a quarter of a million vehicles every year. Known for their trusted reputation and nationwide presence, VQS delivers both field and onsite inspections, with a fully resourced logistics operation.

 

But when lockdown ended in April 2021, the automotive market changed overnight. Car sales surged by over 3,000%, and consumers shifted towards short-term hire over ownership. The demand for rapid inspections and collection services skyrocketed.

 

VQS needed a partner to help them scale nationally at speed.

 

That’s where TAAP came in. TAAP and VQS have a longstanding partnership. Since 2007, we’ve supported them with some of the very first Business-to-Business field inspection tools. Over the years, we’ve helped VQS manage accurate condition reporting and damage assessment – cutting disputes, saving money, and building trust with their clients. But this new challenge required more than incremental change. It needed innovation.

 

Together, we created BOPS, the Business Operations Platform. Built on TAAP’s no-code technology, BOPS became the central nervous system of VQS’s business. It integrated inspections, collections, call centre management, and operating systems – all in one place. From Excel imports to postcode validation, vehicle registration lookups, route planning with Bing Maps, and client-specific inspection forms – every process was digitised and streamlined.

 

And with embedded business intelligence, VQS gained powerful reporting, financial management, and a client-facing portal – giving leasing companies, manufacturers, and rental groups real-time access to their assets.

 

And the results?

  • Faster, more accurate inspections
  • Fully branded client-ready reports
  • Centralised records and analytics
  • Seamless onboarding of new clients
  • And a scalable platform that grows without inflating costs.

 

 

VQS’s investment in TAAP technology transformed their business model, giving them agility, transparency, and a powerful competitive edge.

 

VQS is now leading the way in digital-first automotive inspection services. With TAAP’s no-code agility, they can adapt, evolve, and continue delivering innovation to their clients. Because with TAAP, digital transformation isn’t just a project – it’s a platform for growth.

 

Find out how TAAP can accelerate your digital transformation. Contact us today.

Why TAAP?

Why TAAP?

Why would you build applications on TAAP?

The software industry promised you could digitise all your processes, become a data first organisation, embrace AI and transform into the business of the future. But is that really the full story?

It’s an exciting vision, but here’s the reality.

Just like the nuclear industry, software promises immense power and potential, but it also has a radioactive side.

Over time, software decays. It becomes harder to manage, each year its maintenance costs spiral. All software reaches a tipping point where it must be retired or completely rebuilt.

Software maintenance is its own master, touching every part of an organisation.

All of your software must be maintained all at once, reacting to Patches, updates, compatibility issues, and new vulnerabilities. You don’t control the timeline, your software does.

It consumes every available IT resource, restricts agility, and the more you digitise the worse it gets

And the cost? Maintaining software typically costs 7 to 10 times more than the initial cost of building it.

It drains your ability to innovate, to seize opportunities, to move at the speed of business and to remain competitive.

The dream of end-to-end digital transformation begins to fade. The vision becomes a fantasy. Software, once a symbol of progress, becomes a burden. Delays mount. Backlogs grow. New ideas are sidelined. Legacy software grinds your business to a halt, undermining your most critical asset: data.

It’s a self-perpetuating cycle, a workload-creation engine, creating lag, inefficiency, and operational drag.

This isn’t the future you imagined, but it’s how the software industry has operated for the last 50 to 70 years. It’s the unspoken cost of ownership, the law of diminishing returns.

There has to be a better way!

This is where TAAP steps in.

TAAP has shifted spend from maintenance to innovation, embracing an AI-centered future of evolving knowledge engineering.

Apps written to run on TAAP are free from legacy maintenance.

They can run for 10, 15, or more years, maintenance-free!

You can digitise everything and do so free from the burden of technical debt!

TAAP technologies allow you to leverage our AI-assisted designers to scope and define the solutions you require.

TAAP simplifies and accelerates the process of turning ideas into apps.

With TAAP you can build fully functional applications in seconds, not code snippets, but enterprise-grade applications with support for role-based access controls and Single Sign On right out of the box. This means you can operate at enterprise scale giving the right people permissions to access and use the apps they require.

You can now truly become a digital-first organisation.

You can have tremendous flexibility over how you can build apps and target different types of deployments, cloud, on-premise, on-device, even fully offline.

You can develop and release an unlimited number of processes and at different release cadence.

TAAP has been engineered to allow organisations to embrace software at scale across departments, for SMEs, national and global enterprise, and in multiple languages.

Our generative technologies are deterministic, allowing you to digitise any process without compromise, built how you want, bug free, with zero maintenance, whilst providing access to your source code and IP.

Engineered for frictionless scale-out via the Microsoft commercial marketplace, customers from over 170 markets can directly start building applications on TAAP with a click of a button.

Commercialised to be inclusive for consultancies, ISVs, SIs, and product companies to benefit from this technology. Creating their own IP on TAAP, licensing and protecting their margins and value within a new and modernising software industry.

With low-cost licensing, we encourage you to digitise everything, and we don’t penalize or restrict you from wanting to digitise it all

This is a tectonic shift to the way in which software can be envisioned and leveraged for the future. We are driving the next stage of evolution for the software industry, reducing the time to value and bringing quicker results, improved quality, and lower costs

It’s almost too good to be true, but that’s our vision, allowing the world to embrace software and elevating the way technology can help humanity grow and evolve. We are changing the rules of how the software industry has operated so far.

TAAP delivers the future the software industry promised, but struggled to deliver.

TAAP can help you simplify complexity, accelerate performance, and achieve results—fast.

Click the link and contact us today to start your digital transformation with TAAP!